I will rate them negative and blacklist them forever.
On 01-Mar-2014, I contacted them for a set of collets and I paid on 4-Mar-2014. During the conversation, they never mention any availibility.
I got an email notified me that parcel was sent on 04-Mar-2014. That was fast!
Wait, what should I complain for?
07-Mar-2014, I found there is no update on the tracking, so I just emailed them for details.
I got their reply stated that the items are back order!
I told them that I can wait, but it is better if they can tell me before hand. If I do not email them for the tracking event, will they tell me the fact? Definitely no! Their so-called policy to ship out by 1-2 business day is a trick. They tricked you by sending electronic info to USPS, so that the parcel looks like shipped by time.
We should beware such dishonest business and avoid to fall into their trap again.
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